SHIPPING & RETURNS

ORDERING WITH US IS SIMPLE!

1.- Email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with any artwork or logos you would like to see on your product proof.

2.-You will receive a proof within 1-2 business days along with your invoice and payment form.

3.-Once we receive your signed approval of your proof and invoice, along with your payment form, we will send you  an email confirmation that your order has been moved into production.  Please make sure you provide us with the correct billing address on the payment form to avoid delaying your order.

4.-You will be notified when your order has been completed and shipped.

If you have any questions, please call us at 1-800-570-0704 or email us This email address is being protected from spambots. You need JavaScript enabled to view it.

We manufacture all of the custom products in-house in our factory in Dalton,Georgia. We make every effort to get all customorders shipped within 4-7 days. Then please account for shipping time.

We are happy to accommodate your expedited requests on a case by case basis. Please call 1-800-570-0704 or contact us with your special requests. We will do everything that we can to expedite the shipment. 

We stock all plain items at all times. Please contact our customer service team if you have any questions. Customer service hours are from Monday - Friday 9:00am-4:30pm EST (excluding holidays).

Returns Policy

On custom orders, we will reinburse the total of the order if what you receive does not match the free art proof that you approved.

You should expect to receive your refund within two weeks. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days),  and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item.  Please call 1-800-570-0704 customer service hours are from Monday - Friday 9:00am-4:30pm EST (excluding holidays).

Shipping

We can ship to virtually any address in the USA. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Legal Note

The brands that appear on the images are trademarks, and belong to their owners. The use of these brands on this web page is exclusively ilustrative and it doesn’t imply any association with AUTOMATS AND ACCESORIES.